Privacy Policy – Arctic Wonders AS
Last updated: 17 sept 2026
1. Who We Are
Arctic Wonders AS, organisation number 936 917 410, of Kampen 10, 9440 Evenskjer, Norway, is the data controller for the personal data described in this policy. If you have any questions about how we handle your personal data, please contact us at post@arctic-wonders.no.
2. What Data We Collect
2.1 When You Visit Our Website
When you visit www.arctic-wonders.no, we collect data about your visit through cookies and Google Analytics, including pages viewed, time spent on the site, device and browser type, approximate location (derived from IP address), and how you arrived at our site.
2.2 When You Make a Booking
When you book an experience with us, your booking is processed through our booking platform, BookSpot. The data collected includes your name, contact information (email and phone number), and details of the experience you have booked. We do not store this booking data ourselves — it is held by BookSpot on our behalf.
3. Why We Process Your Data and Our Legal Basis
Purpose Data Used Legal Basis Receiving, processing and delivering your booking Contact details, booking details (via BookSpot) Necessary to fulfil our agreement with you Sending order confirmations and follow-up emails Contact details (via BookSpot) Necessary to fulfil our agreement with you Understanding and improving how visitors use our website Website usage data (via Google Analytics) Your consent (cookie consent) Complying with legal obligations, e.g. accounting rules Booking and payment records Legal obligation
4. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as pages visited, time on site, and general location. This data is processed by Google LLC, which may transfer data to the United States. Where such transfers occur, they are safeguarded under the EU-U.S. Data Privacy Framework or equivalent safeguards required under GDPR.
You can opt out of Google Analytics tracking by adjusting your cookie preferences via the cookie settings on our website, or by installing the Google Analytics Opt-out Browser Add-on.
5. Who We Share Your Data With
BookSpot AB (org. no. 559241-7819) — our booking platform provider, which processes and stores your booking and contact details on our behalf.
Google LLC — our website analytics provider (Google Analytics).
We do not sell your personal data to third parties, and we do not share it with anyone beyond what is necessary to deliver our services or required by law.
6. How Long We Keep Your Data
Website analytics data (Google Analytics) is retained according to Google's default retention settings, currently 14 months.
Booking and contact data is retained by BookSpot for as long as necessary to fulfil your booking and any applicable legal retention requirements (e.g. Norwegian accounting law, which requires certain records to be kept for 5 years).
7. Your Rights
Under the Norwegian Personal Data Act and the GDPR, you have the right to:
Request access to the personal data we (or BookSpot, on our behalf) hold about you
Request correction of inaccurate data
Request deletion of your data, unless we are subject to a legal obligation to retain it
Object to or restrict certain processing, including analytics cookies
Withdraw your consent to cookies at any time via our cookie settings
Lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet)
To exercise any of these rights, contact us at post@arctic-wonders.no.
8. Cookies
Our website uses cookies for essential site functionality and, with your consent, for analytics (Google Analytics). You can manage or withdraw your cookie consent at any time via the "Cookie settings" link in the website footer.
9. Changes to This Policy
We may update this privacy policy from time to time, for example if we introduce new tools or services. The date at the top of this page shows when it was last updated.
10. Contact Us
Arctic Wonders AS Kampen 10 9440 Evenskjer Norway Email: post@arctic-wonders.no